FAQ

Is there a deposit?

Yes in order to secure your date & time, I require a small non-refundable retainer fee.

Do you have travel fees?

Yes, for places 40 minutes and more outside of Rockland County I do require a travel fee due to counting travel as a working. Don't let that stop you though- I am down to go anywhere!

My style?

Please get to know my style/vibe before booking.
I enjoy a very soft, flare-aerie , bokeh feel to my photographs. I do not compare myself to any other photographer and I have my own technique. Movement in photographs will occur as I am a natural light freelance photographer using minimal flash at times but I allow my lens to do it's thing in low-high lighting settings.

social media posting

If you were wondering if clients are aware their photographs are posted on my social media platforms, the answer is yes! I only post samples to my portfolio when the client agrees and signs the contract allowing me to do so :)

Before writing up your contract, I will ask you if it is okay to post on social media and go from there- but please check yes or no on the inquiry form!

I please ask for clients to..

Tips for a smooth editing process:
I please ask if you make sure your clothes are steamed/ironed, No cell phones in front pocket, No hair ties on wrists, Bring hair spray or matting powder for your face, No graphic t-shirts for portraiture. For engagement photos - ladies try not to wear other rings besides engagment.

If you want me to wear a mask don't be afraid to ask me!

Please let guests at your party know a photographer will be photographing through out the event.

Please embrace your beauty, in today's world we can't compare iPhone photos to professional photos!

How long will it take to receive my photos?

Anywhere from 2-16 weeks depending the type of session and time of the year. I will keep clients updated after photographing.

I can send a few out before the whole album if you need thank you cards sent out.

I respectfully ask for your patience, trust me I am just as excited as you are about your photos! on busy seasons if you need photos immediately, I will charge a $100 rush fee as I respectfully edit client's albums in the timeline I photographed in.

How many images will I get back from a Party?

So personally I do not put a limit on the number of photographs I take during parties. Each client has been receiving 100-300 photos this is why I like to say unlimited photos. I just edit everything and delete the duplicates or the ones with eyes closed.

After your receive your gallery..

Please note these photographs are not available for viewing or for purchase. The digital photographs you will receive are hand-selected & intricately edited by me.

I will send your photographs via email, the photographs will be on your own gallery from the website
(pic-time) that will not expire but please download all of your photographs immediately and save just incase!!!!

What is your availability?

Monday-Sunday
(Depends)

Please fill out the inquiry form from my contact tab above to discuss availability

What if technology fails and our images are lost?

I have found a resourceful way to recover any mistakenly deleted photographs - however the recovery is not always promising and if the memory card caused damage to some of the images, I most likely won't be able to send to you.

A refund is guaranteed if this happens or a FREE session to redo if possible.

wedding guest count minimum

up to 100 guests only! small intimate weddings only!

Do you have a question?

Feel free to ask me any other type of questions you have :) 845-596-4592 valeriecatalanophoto@gmail.com